This page explains how AI Thạo Việc (aithaoviec.com) collects and processes data when you read articles, use the AI Assistant or send feedback. We only collect what is needed to run the site and improve the content.
Who processes data
The site is operated by AIThaoViec.com and edited by Tổ Thạo Việc (the AI Thạo Việc editorial team). For any question or request about personal data, send it through the feedback page and state your request clearly.
Data we collect
1. Traffic statistics via Google Analytics. The site uses Google Analytics 4 to learn which articles are read most, where readers come from and which parts of the site are still hard to use. This tool records:
- the pages you view, how long you view them, and the page you came from;
- device type, browser, language, screen size;
- estimated country and city (Google Analytics 4 does not store your IP address);
- actions on the page such as how far you scroll, which links you click, copying sample prompts and the number of search results found.
- the steps when you use Thạo and your account, only as step names: request sent, result received or error, sign-up or sign-in opened, successful sign-up or sign-in (by email or Google), task saved, a task reopened and continued, a result you report yourself, an article saved or marked as read; the type of request Thạo could not handle yet, only as a type name (needs to read a file, needs to open a link, needs editing in another tool, needs a person to do it); and the group of tasks you are asking about, only as the name of one of seven groups (images and posts, video, slides, spreadsheets and reports, surveys and research, processes and assistants, AI basics), together with whether Thạo offered related articles or not, so we know what to write more of.
Google Analytics does not receive your email, display name, verification code, task content, context, the questions you send to Thạo or the text you type when searching for articles. The page addresses sent to Google Analytics have the search text and one-time codes removed. The page that receives the Google sign-in result does not load Google Analytics.
Google Analytics sets two cookies in your browser: _ga and _ga_J4L6S2208C, with a maximum lifetime of 2 years, used to distinguish repeat visits. Detailed data is kept for 14 months and then deleted automatically; aggregate reports not linked to individuals may be kept longer.
The Thạo introduction site at thaoviec.ai uses the same measurement setup. When you click from thaoviec.ai to aithaoviec.com, Google Analytics joins the two page views into one visit using a technical parameter in the page address; this parameter contains no personal information.
We do not use this data for advertising, we do not turn on Google's advertising features or cross-device user identification, and we do not sell data to anyone.
2. Feedback you send. When you use the feedback page or the feedback flow in the AI Assistant, we receive the feedback content, the feedback type, the related article or page (if any) and your email (optional). Your email is used only to reply to that specific feedback, and only if you tick the consent box. Content in the feedback form in the AI Assistant is not sent to Anthropic; only when you click send is the feedback stored on the forms service of Netlify, the site's hosting provider.
3. AI Assistant. When you ask a question in the AI Assistant panel, the question (up to 300 characters, plus up to two previous questions in the same conversation) is sent to the site's server and to Anthropic's AI service (Anthropic, PBC) to compose the answer. The system may use excerpts from published articles to point to related articles; for some common work requests, Thạo may answer directly within the limits stated above. We do not put question content into Google Analytics, we do not publish individual questions, and we do not automatically copy this content to Notion. Anthropic and Netlify may process technical data under their own terms and policies. So do not type personal information, customer information or internal documents into the AI Assistant.
When you click "Suggest a topic" ("Gửi đề tài") in the AI Assistant, we receive: the topic text you write, the need group you choose, the search text you typed, the number of articles found, the page you are viewing, and your email (optional, used only to let you know when there is an article on that topic, if you tick the consent box). Topics are stored on Netlify's forms service so Tổ Thạo Việc can review them when planning articles. There is currently no automatic sync from the forms to Notion, and emails are not copied to Notion. Suggesting a topic does not guarantee there will be an article.
On the Thạo page, when there is no published article close to the task you describe, you can choose to send that task to Tổ Thạo Việc with the "Send to Tổ Thạo Việc" ("Gửi cho Tổ Thạo Việc") button. We receive: the task description you review and edit before sending (up to 300 characters; emails, phone numbers and links in the text are masked automatically), the goal you confirmed, the industry of the page where you opened Thạo or the industry you chose in your account, the number of related articles Thạo found, and the source page. Your name, email and account ID are not sent. The content is stored on Netlify's forms service; Tổ Thạo Việc copies the task description (without any other information about you) to the article planning system on Notion. If you do not click send, nothing is stored. Sending does not guarantee there will be an article.
When you use the Thạo page and click "Ask Thạo" ("Nhờ Thạo giúp"), the following are sent to the site's server and to Anthropic so Thạo can answer: what you describe (up to 300 characters), the context and timing you add yourself (optional, context up to 500 characters), your answers to clarifying questions, the goal you confirm or edit yourself, the facts of that task that you state or edit (for example, the budget for which task and which period), the points where you report you are still stuck or what you add, together with the draft or template you are using, the industry, role and tools you mentioned yourself in a previous task on the open page (with a "Don't use for this task" ("Không dùng cho việc này") button), the address of the article you are reading if you opened this page from an invitation in the article, and the addresses of the articles you marked as read yourself together with your "yes" or "not yet" choice on whether they helped. To move through the steps, the page sends back the result of the previous step. The result you report yourself (achieved, partly achieved, still stuck, not tried yet) is used only so Thạo can keep helping on the open page. Until you click save, the site's server does not store this content; the page does not put it into Google Analytics and does not copy it to Notion. So that you can return to the page, click Back or reload without losing the task in progress, the working copy (what you described, the context, the goal, the results Thạo gave, earlier versions and the articles you marked) is kept temporarily in the browser's session storage (sessionStorage) on that same open tab, for up to 2 hours; closing the tab loses it, signing out deletes it, and you can delete it right away with the "Clear from this tab" ("Xóa khỏi tab này") button. Reopening the temporary copy does not resend the content to Thạo. Keeping it temporarily is not saving it to your account. The industry, role and tools you mention yourself while not signed in are remembered only on the open page. When you are signed in, the page uses what Thạo remembers in your account (see the Account and My tasks section below). When you click "Save this task" ("Lưu việc này"), the task you are viewing is kept in the browser's session storage on that tab while you sign up or sign in (up to 30 minutes), so you do not lose the task if the code is wrong, the code expires or the network fails.
When you click "Ask Thạo" from the article search page, an article list or the article you are reading, the text you just searched for, the group or the article you are viewing is sent with your question so Thạo can follow on from exactly that. If you go through the Thạo introduction page and come back, this is kept in the browser's session storage (sessionStorage) for up to 30 minutes and is lost when you close the tab.
When you click "Analyze this task" ("Phân tích việc này") in the Thạo panel, the task description (up to 300 characters, which you can review and edit before sending), the context lines you leave selected, your answers to clarifying questions, the goal and the facts of the task that you edit, the points where you report you are still stuck or what you type after getting a result (together with the draft or template for that same task), and the industry, role and tools you mentioned yourself if you leave the "What Thạo remembers about you" ("Thạo đang nhớ về bạn") line selected, are sent to the site's server and to Anthropic, as on the Thạo page. The analysis is free and does not require signing in. After you get a result, a short version containing the task description, the result you want to achieve, the options considered and the conclusion, the recommended approach, the steps, a short template for the first step if any, and the result you report yourself (achieved, partly achieved, still stuck, not tried yet) is kept in the browser's session storage on the open tab, so you can see it again when you reload the page. The context and facts of the task (such as a budget you state) are kept only if you tick "Keep the context in this tab too" ("Giữ cả bối cảnh trong tab này") yourself, and are linked only to that task. These facts are not sent to the traffic measurement tool. The AI's full replies and individual conversation turns are not kept. The short version is not sent back to the site's server, disappears automatically when you close the tab or after 2 hours, and you can delete it right away with the "Clear from this tab" button. To save it long-term, click "Save this task" and use an account (see the Account and My tasks section below).
4. Server logs. As with any website, Netlify's servers automatically record technical logs (IP address, time, page requested) to keep the site running reliably and protect against attacks.
You can read articles, use the AI Assistant and the Thạo page, and practice Thạo Năng Lực without giving a phone number or payment information. Only when you register for a class or request a person to help do we ask for a phone number (see the Classes and topics section). The site does not store your card number or bank account; tuition is transferred directly to the receiving account shown on the registration form.
Account and My tasks
You do not need an account to read articles or ask Thạo for help. An account is used only when you want to save tasks, save articles and continue next time, including on another device. Creating an account does not mean you are signing up to buy a service, to receive marketing or agreeing to share information with other parties.
Responsible party. Tim Business OS is responsible for account data. Contact about account data: hello@timbusinessos.com.
Sign-up and sign-in. You use your email and a 6-digit verification code sent by email (single-use, expiring after 10 minutes), or sign in with a Google account. We store your email address, the time the account was created and sign-in times. When you choose to sign in with Google, Google sends us the email address, name and profile picture of that Google account; we use only the email address to recognize your account. The site does not use passwords. Your sign-in session is kept in the browser storage on the device you are using until you sign out.
How Thạo addresses you. If you wish, you can enter the name you want to be called and choose a form of address (bạn, anh, chị, or name only). These two pieces of information are optional, are stored in your account profile and are used only for Thạo to greet and address you on the site. You can edit or delete them at any time on the Account page. We do not take your name from your email address or Google account, and we do not ask for your age, date of birth or gender. Your display name is not sent to the AI service and is not put into Google Analytics.
What Thạo remembers to help you faster. So that you do not have to repeat yourself for each task, your account can keep four things: your industry or field, your role, the tools you usually use, and how you like to receive guidance. Thạo records only what you tell it yourself: when you click save on a task whose description mentions an industry, role or tool (only filling empty fields, never overwriting what you have edited), or when you enter it yourself on the Account page. Thạo does not infer these from articles you have opened, from your email or from your Google account, and does not record a task's budget, revenue, staff or difficulties here. When you ask Thạo for help, these are sent along to the site's server and the AI service to choose closer examples and avoid asking again; the Thạo page has a "Don't use for this task" button. You can view, edit or delete them on the Account page; changes take effect from the next time Thạo helps. These are not put into Google Analytics.
What is saved when you click save. One click on "Save this task" saves both the task content and the context of that specific task, including: the description you wrote (verbatim, up to 300 characters), the result you want to achieve, the context and facts you stated for this task, the short version of the analysis (the options compared and the conclusion, the chosen approach, the reason, the steps, a short template for the first step if any, how to check it yourself, what Thạo still assumes or is unsure about), the result you report yourself (not tried yet, partly achieved, still stuck, achieved) with any attached note, and related articles. Drafts or long explanations Thạo has written are saved only when you click save on that part separately. If your description includes private matters that do not serve the task (for example family matters, health, or another person's name or phone number), Thạo saves a short description of the task instead of the verbatim text and does not save the context field; this detection of private matters is done by AI, so it may miss things, and you can view and edit what has been saved. We do not save the whole conversation and do not save automatically when you have not clicked save. The context of this task is not used for other tasks. After saving, you can view, edit or delete each task, including its context, in My tasks.
Your articles. When signed in, you can save articles, mark them as read yourself and say whether an article helped or not. These signals are stored separately; we do not treat opening an article as having read it. A history of articles you have opened is recorded only if you turn on "Record history of opened articles" ("Ghi lịch sử bài đã mở") on the Account page (off by default); you can turn it off and delete this history at any time. What you viewed before signing up is not merged into your account.
What it is used for. When you reopen a saved task, the content of that specific task and the list of articles you marked as read are sent to the site's server and the AI service so Thạo can keep helping and does not suggest articles you have already read again. The data of this task is not used for other tasks. Account data is not put into Google Analytics, not used for advertising, not sold, and not automatically transferred to a customer management system or to a sales team. Only a small number of system operators can access the database when needed to handle an incident or your request.
Emails from us. Emails containing a verification code are sent only when you request them. Emails introducing new articles and guides are sent only if you tick the box to receive them yourself; it is unticked by default, and you can change your choice on the Account page.
Where it is stored. Account data is stored on the Supabase database service (Supabase, Inc.), with servers located in Singapore. Emails containing verification codes are sent through Resend (Resend, Inc.), with sending servers located in Japan. This means account data is stored and processed on servers located outside Vietnam.
Your rights over account data. On the Account page (in Vietnamese) you can: view and edit each task; delete each task; edit or delete what Thạo remembers; unsave articles; turn off and delete history; download all of your data; sign out of this device or all devices; delete your account. When you delete your account, your email, tasks, results, drafts, article statuses and choices are deleted immediately from the live database. Account data is kept until you delete it yourself. Accounts not signed in for 24 months will be notified by email 30 days in advance and then deleted. Email addresses that requested a code but did not confirm are deleted after 24 hours. Backups are kept for up to 30 days; if a restore from backup is required, deletion requests already received will be reapplied before the system resumes.
Classes and topics
You only need to sign in to an AI Thạo Việc account when you want to register for a class, register interest in a topic or invite fellow learners. People who have not registered for a class are not asked for anything more.
Class registration form. When you register, we store your full name, phone number, account email, learning format (in class or Zoom), company and job title if you enter them, your answer to "what do you want to use AI for" if you enter it, the registration time and the fact that you ticked the consent box. Your full name, phone number and email are used only to manage the registration and to send the confirmation email, schedule, Zoom link, materials and completion notice for that class; they are not used for marketing and not transferred to other parties.
Tuition. For classes with tuition, the form shows the amount, the order code and a QR code for transfer to the receiving bank account shown on the form. We store the amount received, the time and the transaction reference code, which an administrator checks against the bank statement to confirm your place. The site does not store your card number, account number or bank password. Pay-what-you-wish, discounted or waived classes, and guests, are recorded using the corresponding confirmation method.
Transfer receipt. When you report that you have transferred, you upload an image or PDF of the receipt (a screenshot of the transaction in your banking app, which usually shows the sender name, a masked account number, the amount, the time and the reference). It is used to check against the bank statement and as a record if there is any question about the fee; only you and the class administrator can see it, stored privately on Supabase. Uploaded receipts cannot be edited or deleted from the site so the record stays intact; we keep them for up to 12 months after the class ends and then delete them, even if you delete your account earlier.
During and after the class. An administrator records the sessions you attended to show your learning journey and send the completion email. When you register interest in a topic, we store the purpose and needs you choose to enter, together with your choice about receiving notifications; you can withdraw it in My classes. When you invite fellow learners with a referral link, we store your referral code and the registrations that come from that link; you see only the total number, not the names of the people invited.
Member programs. Members at the Bạn Đồng Hành or Hạt nhân cộng đồng level can use a registration page and QR code provided by AI Thạo Việc for their own programs, classes or events (addresses in the form aithaoviec.com/lop/…). You register with your AI Thạo Việc account; we store your full name, phone number, account email, the content you enter, the source (QR code or link) and the time. This list belongs to the organizer of that program: only the organizer and AI Thạo Việc's class administrators can view it, and the organizer is solely responsible for the program content and for how they contact you. AI Thạo Việc does not use this list for marketing, does not transfer it to other parties and does not count it as referrals. You can review or edit your registration directly on the program page; if you delete your account, your registration is anonymized in the same way as class forms.
Your answer about what you want to do. Tổ Thạo Việc reads this answer in aggregate form, without names, emails or phone numbers, to write articles and open suitable classes. Individual lists are not exported outside the class system.
Who can see it and how long it is kept. Forms, tuition records and attendance records can be viewed only by AI Thạo Việc's class administrators; the data is stored on Supabase in the same place as account data, and emails are sent through Resend. Forms are kept with your account; if you delete your account, the forms are anonymized (class statistics are kept; full name, phone number and email are removed). You can view a form, cancel a form whose fee has not been paid, or request corrections to your information in My classes or through the feedback page.
Thạo Năng Lực and certificates
Thạo Năng Lực is a free practice program covering 60 skills that requires signing in. When you practice or take an assessment, we store your work, drafts, files you submit (in private storage that only you and the graders can open), the number of times you ask Thạo for hints, submission times and results. Your work is sent to Anthropic so Thạo can grade it against the program's criteria; when Thạo cannot grade it or you request a review, a grader from Tổ Thạo Việc reads your work and finalizes the result. You receive results in your account and by email.
Certificates. When you meet the requirements, you choose yourself whether to be issued a certificate and whether to show or hide your name on the public verification page by certificate code. A certificate may be revoked if the work is found to be invalid; the reason for revocation is shown only to graders.
Use to improve the program. The number of practice attempts, submissions, result levels and criteria not yet met are reviewed by Tổ Thạo Việc in aggregate form by skill, with hashed learner IDs, without names, emails or the content of the work, to improve sample answers and guidance. The people who read these statistics are those given specific permission. We do not use your work to train AI models.
Requests for a person to help
You can read, do the work yourself and ask Thạo for help without sending contact information to anyone. Only when you click "I want a person to help with this" ("Tôi muốn có người hỗ trợ việc này") yourself does Thạo draft a request from the task you are working on. You review, edit, remove individual fields, choose how to be contacted, tick the consent box and then click "Send request" ("Gửi yêu cầu"). If you cancel or close the page before sending, nothing is sent; the draft stays only in the browser's session storage on the open tab.
Recipient and purpose. Requests are currently sent to Tim Dương, founder of Thạo and Tim Business OS. Tim Business OS supports businesses with analysis, planning, systems and implementation processes. Before you send, the page always states the recipient clearly. The request is used only for the recipient to review your need, contact you back by the method you chose and propose next steps. Sending a request is not signing a contract and does not mean the recipient has accepted the work, given a quote or scheduled a meeting.
What is sent and stored. Exactly the content you saw at the confirmation step: the goal, the part you want a person to help with, the outputs or results you already have, what is still missing, when you need it, your role, your name and organization if you enter them, the contact method you choose (email or phone number), together with the page or article you sent it from, the time sent and the fact that you ticked the consent box. The whole conversation, files and account information are not included; you do not need to sign in to send.
How it is handled. Requests are stored in AI Thạo Việc's private request inbox on Supabase (the same place account data is stored); only the assigned recipient account can view them. The recipient is notified by email (sent through Resend) and by a notification in their aithaoviec.com account. For requests sent to Tim Dương, the content you confirmed is also recorded in Tim Business OS's private customer tracking system (on Notion) so Tim can track follow-up contact. Requests are not put into Google Analytics, not used to send marketing and not transferred to any other party.
Retention period and your rights. Requests are kept in the request inbox for up to 12 months from the date sent and then deleted automatically. You can ask to view, edit or delete a request you sent (including the record in the recipient's customer tracking system) by stating the request code when the recipient contacts you, or through the feedback page.
Where data is stored
Google (Google LLC), Netlify (Netlify, Inc.), Anthropic (Anthropic, PBC), Supabase (Supabase, Inc.) and Resend (Resend, Inc.) are service providers with servers located abroad, so the data described above may be transferred and stored outside Vietnam. Each provider processes data under its own terms and privacy policy.
How to opt out of or limit Google Analytics
The site does not yet have its own cookie settings panel. If you do not want to be recorded, you can:
- block or delete cookies from aithaoviec.com in your browser settings;
- use private browsing mode, or a tracking-blocker extension;
- install the Google Analytics opt-out browser add-on provided by Google.
The site remains fully readable when you block Google Analytics.
Your rights
Under the Law on Personal Data Protection No. 91/2025/QH15 (Luật Bảo vệ dữ liệu cá nhân) and Decree No. 356/2025/NĐ-CP (Nghị định 356/2025/NĐ-CP), you have the right to be informed about the processing of your data, to consent or not consent, to withdraw consent, to view, correct or request deletion of your data, to request restriction of processing, to object to processing and to lodge complaints in accordance with the law.
For class forms, Thạo Năng Lực work and account data, you can view, edit, export or delete them on the Account and My classes pages. For feedback or topic suggestions where you left an email, you can ask to view, edit or delete them through the feedback page. For Google Analytics statistics, the data is not linked to a name or email, so we usually cannot identify which data is yours; the most effective way is to delete cookies or block Google Analytics as described above.
Changes to this policy
When the policy changes, we update this page and show the update date below. See also the Terms of use.
Updated 2 Nov 2026: added the Transfer receipt paragraph. 31 Oct 2026: added the Member programs paragraph (registration with an account, the list belongs to the organizer). 25 Oct 2026: added the Classes and topics section and the Thạo Năng Lực and certificates section; revised the sentence about phone numbers and payment; added task groups to the Google Analytics statistics.